iRCM is dedicated to quality and continuous process improvement for both customers and employees. Our responsibility is to ensure that through established standards and measurements, the level of quality at iRCM matches or exceeds our customers’ expectations.
We develop quality awareness through process improvements, training, measurements, and development of our employees.
Quality is an integral part of our commitment to world-class products and customer service. Our quality process includes
- Verifying and validating both existing and new processes
- Researching improvements to add to the quality of our process
- Helping to define and improve our processes through involvement with our employees and our customers
- Conducting internal quality audits and management review for an ongoing evaluation and improvement of our quality system
Our quality planning includes auditing and process development, a process specific control plan, training plans and a training matrix for all employees, and verification and validation of all processes.